Halo dari FRAG
Ada yang bisa kami bantu?
Every bottle comes from the house itself or its authorised distributor in Indonesia — never from grey-market resellers. Batch codes are on the box; if anything looks off, contact us and we’ll make it right.
Virtual account (BCA, Mandiri, BNI, BRI), e-wallet & QRIS, and cards — all at checkout, paid in full.
Not at the moment — every order is paid in full by virtual account, e-wallet & QRIS or card. If that changes, you’ll read it here first.
Orders ship from Jakarta in 1–2 working days. Jabodetabek usually arrives in 1–2 days, the rest of Indonesia in 2–5.
Unopened bottles can be exchanged within 5 days. Opened bottles can’t.
Send us a photo within 48 hours of delivery and we’ll exchange it — no need to return the broken one.
Free shipping from Rp 500.000; otherwise JNE REG (Rp 18.000) or SiCepat BEST (Rp 25.000).
Belum ada jawaban di sini. Tanya advisor — kami balas dalam satu hari kerja.
100% original. Setiap botol.
Dari house dan jalur resminya — bukan barang grey market. (Konfirmasi wording sebelum launch.)
Email
care@fragstore.idDibalas dalam 1 hari kerja
Jam layanan
Sen–Jum · 09:00–18:00 WIB
Tutup di hari libur nasional
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